PRIVACY POLICY
Privacy Policy
Last Updated: June 10, 2025
Your privacy is critically important to us. At RUDOOS, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit our website www.rudoos.com (the “Website”) and use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Website, place orders, express an interest in obtaining information about us or our products and services, when you participate in activities on the Website (such as posting messages in our forums or entering contests), or otherwise contact us.
The personal information we collect depends on the context of your interactions with us and the Website, the choices you make, and the products and features you use. The personal information we may collect includes:
- Personal Identifiable Information (PII):
- Contact Data: Name, email address, postal address, phone number.
- Identity Data: Date of birth, gender (optional).
- Payment Data: Credit/debit card numbers, bank account details (collected by secure payment gateways; we do not store full payment card details).
- Account Credentials: Username and password (for your RUDOOS account).
- Non-Personal Information:
- Usage Data: Information about how you access and use the Website (e.g., IP address, browser type, operating system, pages viewed, time spent on pages, referral source).
- Device Data: Information about the computer or mobile device you use to access our services.
- Location Data: General location derived from your IP address.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies (see Section 5 below).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Orders: To process and fulfill your orders, including payment processing, shipping, and delivery.
- To Manage Your Account: To create and manage your account, provide customer support, and communicate with you about your orders and account.
- To Improve Our Services: To understand how our Website is used, analyze trends, and improve our products, services, and user experience.
- For Marketing and Promotions: To send you promotional emails, newsletters, and special offers (you can opt-out at any time).
- To Personalize Your Experience: To tailor product recommendations and content based on your preferences.
- For Security: To prevent fraudulent transactions, monitor against theft, and protect our customers and our business.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with third parties only in the following situations:
- Service Providers: We share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, shipping companies, website analytics, email service providers). These service providers are prohibited from using your personal information for any purpose other than to provide services to us.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, government inquiry).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may share your information with your explicit consent for any other purpose.
4. Data Security
We implement reasonable security measures to protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. A cookie is a small text file that is stored on your computer or mobile device when you visit a website. We use cookies to:
- Remember your preferences and login details.
- Track your Browse behavior and shopping cart contents.
- Analyze website traffic and performance.
- Deliver targeted advertisements.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.
6. Your Rights
Under applicable Indian laws and regulations (such as the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011), you have certain rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Right to Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your personal information at any time, where applicable. This may affect our ability to provide you with certain services.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us directly.
To exercise any of these rights, please contact us at store@rudoos.com. We will respond to your request in accordance with applicable law.
7. Third-Party Websites
Our Website may contain links to third-party websites not operated by us. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Website is not intended for individuals under the age of 10. We do not knowingly collect personal information from children under 10. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: store@rudoos.com
